ThriveQuest Privacy Policy

Operated by French Peonies LLC
Effective Date: December 2025

1. Introduction

ThriveQuest (“we,” “our,” “us”) is a wellness and education program operated by French Peonies LLC, based in the United States. We are committed to protecting your privacy and managing your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share your information when you use the ThriveQuest website, app, and related services (“Service”).
By accessing or using ThriveQuest, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Service.

Note: If we begin using cookies or tracking technologies on our website or app in the future, we will update this Policy and publish a Cookie Policy describing their use.

2. Information We Collect

a) Information You Provide

• Name
• Email address
• Account details
• Form responses and assessments
• Messages or support inquiries

b) Automatically Collected Data

• Device type and operating system
• App or site usage analytics
• Session data
• Performance and crash data

c) Payment Data

Payments are processed securely by Stripe or the app stores.
We do not collect or store your credit card details.

d) Third-Party Services

We integrate with:
• Passion.io
• Stripe
• Zapier (if workflows are used)
• Analytics providers (if added)

These services may process data on our behalf. Their individual privacy policies apply independently.

3. How We Use Your Information

We use your data to:
• Create and manage your account
• Deliver program content and support
• Improve user experience and performance
• Process payments
• Enforce our Terms of Use
• Comply with legal obligations

We do not sell personal data.

4. Legal Bases (EEA Users)

If you reside in the EEA, we process your data under:
• Consent
• Contract performance
• Legitimate interest
• Legal obligation

5. How We Share Your Data

We may share information with:
• Service providers (hosting, payments, analytics, infrastructure)
• Legal authorities when required
• Entities involved in business transfers (if applicable)

We do not sell or rent your data.

6. Data Retention

We retain personal information only as long as necessary to:
• Provide the Service
• Fulfill legal and tax requirements
• Resolve disputes

You may request deletion of your ThriveQuest account and associated personal data at any time by emailing support@thrivequest.io from the email address associated with your account.

Upon request, we will delete personal identifiers and disable access to the account.

Certain anonymized or aggregated data may be retained where legally required.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure. You use the Service at your own risk.

8. Your Rights

Depending on your location, you may request:
• Access
• Correction
• Deletion
• Restriction
• Portability
• Withdrawal of consent

To exercise your rights, contact:
info@frenchpeonies.com

9. Children’s Privacy

ThriveQuest is not intended for individuals under 18.
We do not knowingly collect information from minors.

10. International Data Transfers

Your data may be processed in the United States or other jurisdictions with different data protection laws.

11. Changes to This Policy

We may revise this Privacy Policy at any time. The updated version becomes effective upon posting.

12. Contact

For questions or rights requests, contact:

French Peonies LLC
Email: info@frenchpeonies.com